Privacy Policy

Effective Date: July 2025

At Feminino Paradise, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us or visit our website www.femininoparadise.com

By using our services, you agree to the practices described below.

1. Who We Are

Feminino Paradise is an eCommerce store based in Portugal, offering inclusive hair and makeup products for all genders. For GDPR purposes, Feminino Paradise is the data controller.

2. What Information We Collect

When you place an order or interact with our site, we may collect the following:

  • Identity Information: Name

  • Contact Information: Phone number, shipping address, email (if provided)

  • Order Details: Products purchased, delivery status

  • Technical Data: IP address, browser, device, time zone

  • Usage Data: Pages visited, interactions, time spent

  • Marketing Preferences: If you opt into emails or promotions

We do not collect or store any payment or financial data, as all payments are made in cash upon delivery.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Contact you regarding your order status or delivery

  • Improve your shopping experience

  • Send promotional emails (if you have opted in)

  • Comply with applicable laws and regulations

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Contractual necessity: To fulfill your order

  • Legitimate interest: Improving our services and preventing fraud

  • Consent: For marketing communications

  • Legal obligation: For tax and business records

5. Data Sharing

We may share your data with:

  • Delivery services or couriers for fulfilling your order

  • Email service providers (for newsletters or order updates, if subscribed)

  • Analytics tools (to understand site usage)

We do not sell your personal data.

6. Cookies

We use cookies to enhance functionality, personalize your experience, and analyze traffic. You can manage or disable cookies through your browser settings.

7. Data Retention

We retain your data for as long as necessary:

  • Order records: Up to 7 years (as required by tax law)

  • Marketing preferences: Until you unsubscribe or request deletion

  • Inactive customer records: Deleted after [e.g., 2 years] of inactivity

8. Your Rights (EU / GDPR)

You have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion

  • Object to or limit data use

  • Withdraw marketing consent

  • Lodge a complaint with your local Data Protection Authority

To exercise your rights, email us at: info@femininoparadise.com

9. Data Security

We use industry-standard security practices to protect your data. While we do not collect sensitive financial data, we take appropriate steps to safeguard your personal information.

10. Children’s Privacy

We do not knowingly collect data from anyone under 16. If you believe we have done so, please contact us immediately.

11. Changes to This Policy

We may update this policy to reflect changes in our practices. Please check this page periodically for updates.

12. Contact Us

For any questions or concerns:

Feminino Paradise
Email: info@femininoparadise.com
Address: R. Dr. Joaquim Namorado 10
Casal de Sao Bras
Portugal